About our privacy policy

Bilderdijk Wijnhuys cares a lot about your privacy.

We therefore only process data we need for (improving) our services and handle the information we have collected about you and your use of our services with care. We never share your data with third parties for commercial purposes.

This privacy policy applies to the use of the website and the services provided thereon.
Bilderdijk Wijnhuys. The effective date for these terms and conditions is April 24, 2019; the publication of a new version renders all previous versions invalid. This privacy policy describes what information we collect about you, what this information is used for, and with whom and under what conditions this information may be shared with third parties. We also explain how we store your data, how we protect it from misuse, and what rights you have regarding the personal data you provide to us.
If you have any questions about our privacy policy, please contact our privacy officer, whose contact details are at the end of our privacy policy.

About data processing

Below you can read how we process your data, where we store it (or have it stored), which
security techniques we use and who has access to the data.

Web store software

WooCommerce
Our online store is developed with WooCommerce software, and we have chosen Hostnet for our web hosting. Personal data you provide to us for the purposes of our services will be shared with this party. Hostnet has access to your data to provide us with (technical) support; they will never use your data for any other purpose. Hostnet is obligated to implement appropriate security measures under our agreement with them. These security measures include SSL encryption and a strong password policy. Regular backups are performed to prevent data loss.

Web hosting

Hostnet
We purchase web hosting and email services from Hostnet. Hostnet processes personal data on our behalf and does not use your data for its own purposes. However, this party may collect metadata about the use of the services. This is not considered personal data. Hostnet has implemented appropriate technical and organizational measures to prevent the loss and unauthorized use of your personal data. Hostnet is obligated to maintain confidentiality under the confidentiality agreement.

Email and mailing lists

MailChimp
We send our email newsletters using MailChimp. MailChimp will never use your name and email address for its own purposes. At the bottom of every email sent automatically through our website, you will see an unsubscribe link. You will then no longer receive our newsletter. Your personal data will be stored by MailChimp.
Securely stored. MailChimp uses cookies and other internet technologies that provide insight
Whether emails are opened and read. MailChimp reserves the right to use your data to further improve its services and, in that context, to share information with third parties.

Hostnet
We use Hostnet's services for our regular business email traffic. This party has
appropriate technical and organizational measures taken to prevent misuse, loss and corruption of your and our data
To prevent data loss as much as possible. Hostnet does not have access to our mailbox, and we handle all our email traffic.
confidential.

Payment processors

Buckaroo
EXAMPLE: We use the Buckaroo platform to process (part of) the payments in our online store. Buckaroo processes your name, address, and city of residence information, as well as your payment information, such as your bank account or credit card number. Buckaroo has taken appropriate technical and organizational measures to protect your personal data. Buckaroo reserves the right to use your data to further improve its services and, in that context, to (anonymize)
To share data with third parties. In the event of a request for a deferred payment (credit facility), Buckaroo shares personal data and information regarding your financial position with credit rating agencies.
All the above-mentioned guarantees regarding the protection of your personal data also apply to the parts of Buckaroo's services for which it engages third parties.
Buckaroo will not store your data for longer than is permitted by law.

Shipping and logistics

PostNL
When you place an order with us, it's our responsibility to have your package delivered to you. We use PostNL's services to carry out deliveries. For this purpose, we must share your name, address, and city of residence with PostNL. PostNL uses this information solely for the purpose of fulfilling the agreement. If PostNL uses subcontractors, PostNL will also share your information with these parties.

Invoicing and accounting

Exact
We use Exact's services to manage our administration and accounting. We share your name, address, and city of residence information, as well as details regarding your order.
Data is used to administer sales invoices. Your personal data is protected
sent and stored. Exact is obligated to maintain confidentiality and will treat your data confidentially. Exact will not use your personal data for purposes other than those described above.

External sales channels

Purpose of data processing
General purpose of the processing
We use your data solely for the purpose of providing our services. This means that the purpose of the
Processing is always directly related to the order you place. We do not use your data for (targeted) marketing. If you share data with us and we use this data to contact you at a later date—other than at your request—we will ask for your explicit consent. Your data will not be shared with third parties, except to meet accounting and other administrative obligations.
These third parties are all bound to confidentiality based on the agreement between them and us or an oath
or legal obligation.
Automatically collected data
Data that is automatically collected by our website is processed for the purpose of providing our services.
to further improve. This data (for example, your IP address, web browser, and operating system) is not personal data.

Cooperation with tax and criminal investigations

In certain cases, Bilderdijk Wijnhuys may be required to do so on the basis of a legal obligation
sharing your data in connection with tax or criminal investigations by government authorities. In such a case
We are forced to share your data, but we will object to this within the limits of the law.

Retention periods

We store your data for as long as you are our client. This means that we store your client profile until you
Indicate that you no longer wish to use our services. If you inform us of this, we will also
consider it as a request to be forgotten. Based on applicable administrative obligations, we must include invoices with
to store your (personal) data, so we will keep this data for as long as the applicable term runs
save. However, employees no longer have access to your client profile and documents that we send to
produced in response to your order.

Your rights

Under applicable Dutch and European legislation, you as a data subject have certain rights with
regarding the personal data processed by or on behalf of us. We explain below which
these rights are and how you can exercise these rights. In principle, we send to prevent abuse
transcripts and copies of your data only to your email address already known to us. In the event that you
If you wish to receive data at a different email address or, for example, by post, we will ask you to
legitimize. We keep a record of completed requests, in the case of a request to be forgotten
We administer anonymized data. You will receive all transcripts and copies of data in the
machine-readable data format that we use within our systems. You have the right at any time to request
to file a complaint with the Dutch Data Protection Authority if you suspect that we have processed your personal data in a
use wrong way.

Right of inspection

You always have the right to access the data that we (have) process and that relate to your person or
can be traced back to this. You can submit a request to that effect to our contact person for
privacy matters. You will then receive a response to your request within 30 days. If your request is granted, please send
We will send you a copy of all data to the email address we have on file for you, along with an overview of the processors who process this data.
data, stating the category under which we have stored this data.

Right of rectification

You always have the right to access the data that we (have) process and that relate to your person or
to be traceable to this, to have it adjusted. You can submit a request to that effect to our contact person
for privacy matters. You will receive a response to your request within 30 days. If your request is granted
We will send you a confirmation that the data has been changed to the email address we have on file for you.
Right to restriction of processing
You always have the right to request that we process or have processed data relating to your person or for that purpose
traceable, to limit. You can submit a request to that effect to our contact person for
privacy matters. You will then receive a response to your request within 30 days. If your request is granted, please send
We will send you a confirmation to the email address we have on file that the data will no longer be processed until you lift the restriction.
are being processed.

Right to portability

You always have the right to access the data that we (have) process and that relate to your person or
traceable to this, to have it carried out by another party. You can submit a request to that effect to
our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request
If your request is granted, we will send you copies or transcripts of all information about you to the email address we have on file.
we have processed or it has been processed by other processors or third parties on our behalf. To all
In such a case we will most likely no longer be able to continue providing services because the security
linking of data files can then no longer be guaranteed.

Right to object and other rights

In certain cases, you have the right to object to the processing of your personal data by
or on behalf of bilderdijk wijnhuys. If you object, we will immediately stop processing the data.
pending the handling of your objection. If your objection is justified, we will send you copies and/or transcripts of
data that we (have) process available to you and then permanently cease processing. You have
also the right not to be subject to automated individual decision-making or profiling.
We do not process your data in such a way that this right applies. Do you believe that this is the case?
If so, please contact our privacy officer.

Cookies

Google Analytics
Cookies from the American company Google are placed via our website as part of the “Analytics” service.
We use this service to track and receive reports on how visitors use the website.
This processor may be obliged to provide access to this data under applicable laws and regulations.
We have not allowed Google to use the obtained analytics information for other Google services.
Third-party cookies
In the event that third party software solutions use cookies, this is stated in this
privacy statement.

Changes to the Privacy Policy

We reserve the right to change our privacy policy at any time. However, you will always find the most up-to-date information on this page.
recent version. If the new privacy policy has consequences for the way in which we already collect data,
with regard to your processing, we will inform you of this by email.

Contact details

Bilderdijk Wine House
Bilderdijkstraat, 59hs 1053KL Amsterdam Netherlands
T +31 (020) 233-6966
E info@bilderdijkwijnhuys.nl
Contact person for privacy matters: Michael van der Zalm